
| Hospitals Urgent care designed to handle minor emergencies when your doctor's office is closed.Urgent care is designed to handle many of the minor emergencies that are unexpected and demand immediate attention. We are uniquely positioned to be the link between you and your primary physician for your unexpected medical needs.Torrance Memorial Urgent Care is located at:
If you are experiencing chest pain, severe abdominal pain, weakness, multiple injuries, difficulty breathing, vomiting blood, or severe burns - call 9-1-1 or go to the nearest Emergency Department. Frequently Asked QuestionsQ. How do I get a copy of my birth certificate? Q. Will a doctor or nurse be able to answer my medical questions through e-mail? Q. How do I get a copy of my medical record? Q. I'm thinking about having my baby at Torrance Memorial. How do I get more information? Can I tour your facility? Q. Can I get reports about my family member's health condition via e-mail? Q. I was very happy with the care the hospital provided to my mother. Who can I write to thank for the compassionate care she was given? Q. I don't see the answer to my question here. Who may I e-mail at the medical center? Little Company of Mary Hospital What To Expect Our goal at Little Company of Mary Hospital is to provide the best care and service to every person every time. Who gets treated first We try to see patients in order of arrival; however, several factors affect this. Patients with more urgent medical needs may be taken in before less urgent patients. There are also critically ill patients arriving by ambulances that may be seen first. We have a Fast Track area where we specialize in minor emergencies where we try to treat those patients quickly. There are times when the wait for less urgent cases is shorter because of the Fast Track system. When there is a wait to be seen, the triage nurse may order some initial tests such as x-rays, EKGs or blood tests. These will be done while you are in the waiting room to expedite your care. The on duty physician oversees these orders based on your symptoms, vital signs and medical history. Am I having an Emergency? Only you can determine if you are having an emergency. Unfortunately, we cannot give medical advice over the phone. If you need advice, call your primary care physician. If you think you are experiencing and emergency, call 911 or come the nearest emergency department. Registration Registration is essential to your care in the Emergency Department. Registration allows us to keep medical records and track your progress thru the Department. Upon arrival you will be asked vital information: name, birth date, and social security number. We are not allowed to ask for insurance information until you are seen by a doctor. Please have this information available when asked. You may visit our “Forms” section and print out registration forms and have them ready for your registration clerk upon arrival in the department. How long will my visit take Many factors affect your time in the Emergency Department. The time it takes to complete your care will vary based on the time of day and how busy the department is at your time of arrival. For more simple complaints such as minor infections, sprains or lacerations, our goal is to have you treated and discharged in 1 -2 hours. For more complex complaints such as abdominal pain, chest pain or weakness, more extensive diagnostic testing will be required which can take between 2-5 hours. Our goal is to keep the waiting room empty and wait times to a minimum. Pain Medication All patients experiencing pain will be assessed on a pain scale. You will be offered oral or injection pain medication of either narcotic or non-narcotic type. If your pain is not being treated promptly or adequately, ask your nurse to request an order from your treating physician. Your responsibility Please provide accurate medical history to our triage nurse and physicians. Please bring an accurate list of your current medications. Please inform the triage nurse or your nurse if there is any change in your condition or symptoms after you have arrived. Please be considerate of all hospital personnel and other patients. Please respect other patient's privacy. Please see our “Forms” section for a complete list of your rights and responsibilities. Little Company of Mary Hospital is a Paramedic Base Station . We provide medical direction, training, and oversight to Torrance, Redondo Beach, Manhattan Beach, Hermosa Beach, El Segundo and several Los Angeles City and County Fire departments. We take over 700 paramedic calls each month where we provide medical direction and assistance. We receive over 500 patients by ambulances each month. Little Company of Mary Hospital Emergency Department considers Disaster Preparation to be an integral part of our community health responsibility. We are an active participant in disaster preparedness for the City of Torrance. We meet regularly with City Fire and Police Departments, as well as other local agencies, to improve our disaster response for a mass casualty event. We conduct regular and ongoing drills, utilizing a variety of scenarios, to prepare for the rapid implementation of a command and control structure, mass triage, decontamination and treatment of multiple casualty victims. We participate in the annual State of California Medical and Health Disaster Exercise. In this exercise, we deploy simulated victims to challenge our surge capacity, communications and resource management in accordance with our hospital Disaster Plan. The Little Company of Mary Hospital Emergency Department actively strives to be prepared for any man made or natural disaster. |
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